| 1. Good evening. Welcome to our hotel. |
1. Good evening. Welcome to our hotel. |
| Thank you. I have a reservation. |
Thank you. I have a reservation. |
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| 2. May I have your name, please? |
2. May I have your name, please? |
| My name is John Smith. |
My name is John Smith. |
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| 3. Could I see your identification, please? |
3. Could I see your identification, please? |
| Certainly. Here is my passport. |
Certainly. Here is my passport. |
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| 4. How many nights will you stay? |
4. How many nights will you stay? |
| I will stay three nights. |
I will stay three nights. |
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| 5. Would you like a single room? |
5. Would you like a single room? |
| Yes. A single room, please. |
Yes. A single room, please. |
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| 6. Would you prefer a double room? |
6. Would you prefer a double room? |
| Yes. A double room, please. |
Yes. A double room, please. |
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| 7. Is breakfast included with the room? |
7. Is breakfast included with the room? |
| Yes. Breakfast is included every morning. |
Yes. Breakfast is included every morning. |
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| 8. What time is breakfast served? |
8. What time is breakfast served? |
| Breakfast is served from seven. |
Breakfast is served from seven. |
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| 9. What time is check-out tomorrow? |
9. What time is check-out tomorrow? |
| Check-out is before eleven o’clock. |
Check-out is before eleven o’clock. |
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| 10. Could you help with my luggage? |
10. Could you help with my luggage? |
| Certainly. I will help you. |
Certainly. I will help you. |
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| 11. Where is my room located? |
11. Where is my room located? |
| Your room is on fifth floor. |
Your room is on fifth floor. |
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| 12. Is there an elevator available here? |
12. Is there an elevator available here? |
| Yes. The elevator is nearby. |
Yes. The elevator is nearby. |
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| 13. Could I have the room key? |
13. Could I have the room key? |
| Certainly. Here is your key. |
Certainly. Here is your key. |
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| 14. Does the room have free Wi-Fi? |
14. Does the room have free Wi-Fi? |
| Yes. Free Wi-Fi is available. |
Yes. Free Wi-Fi is available. |
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| 15. What is the Wi-Fi password? |
15. What is the Wi-Fi password? |
| It is printed on your keycard. |
It is printed on your keycard. |
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| 16. Is room service available today? |
16. Is room service available today? |
| Yes. Room service is available. |
Yes. Room service is available. |
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| 17. Could you send extra towels, please? |
17. Could you send extra towels, please? |
| Certainly. We will send them. |
Certainly. We will send them. |
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| 18. The air conditioner is not working. |
18. The air conditioner is not working. |
| We will fix it immediately. |
We will fix it immediately. |
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| 19. Could you clean my room today? |
19. Could you clean my room today? |
| Certainly. Housekeeping will clean it. |
Certainly. Housekeeping will clean it. |
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| 20. Can I request a wake-up call? |
20. Can I request a wake-up call? |
| Yes. What time, please? |
Yes. What time, please? |
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| 21. Please wake me at seven tomorrow. |
21. Please wake me at seven tomorrow. |
| Certainly. We will call you. |
Certainly. We will call you. |
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| 22. Is there a restaurant inside? |
22. Is there a restaurant inside? |
| Yes. It is on first floor. |
Yes. It is on first floor. |
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| 23. Where is the fitness center located? |
23. Where is the fitness center located? |
| It is beside the swimming pool. |
It is beside the swimming pool. |
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| 24. Is the swimming pool open now? |
24. Is the swimming pool open now? |
| Yes. It is open today. |
Yes. It is open today. |
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| 25. Do you have laundry service available? |
25. Do you have laundry service available? |
| Yes. Laundry service is available. |
Yes. Laundry service is available. |
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| 26. Can I extend my stay? |
26. Can I extend my stay? |
| Yes. Rooms are available. |
Yes. Rooms are available. |
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| 27. How much is one additional night? |
27. How much is one additional night? |
| It costs one hundred dollars. |
It costs one hundred dollars. |
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| 28. Can I pay with my card? |
28. Can I pay with my card? |
| Yes. We accept all major cards. |
Yes. We accept all major cards. |
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| 29. Do you accept digital payments here? |
29. Do you accept digital payments here? |
| Yes. Digital payments are accepted. |
Yes. Digital payments are accepted. |
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| 30. Could I have my bill, please? |
30. Could I have my bill, please? |
| Certainly. Here is your bill. |
Certainly. Here is your bill. |
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| 31. Everything was comfortable during my stay. |
31. Everything was comfortable during my stay. |
| Thank you for your kind feedback. |
Thank you for your kind feedback. |
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| 32. Your staff was very professional. |
32. Your staff was very professional. |
| Thank you. We appreciate your compliment. |
Thank you. We appreciate your compliment. |
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| 33. The room was clean and spacious. |
33. The room was clean and spacious. |
| We are glad you enjoyed it. |
We are glad you enjoyed it. |
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| 34. The service exceeded my expectations today. |
34. The service exceeded my expectations today. |
| Thank you for your wonderful words. |
Thank you for your wonderful words. |
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| 35. I really enjoyed staying here. |
35. I really enjoyed staying here. |
| We are happy to hear that. |
We are happy to hear that. |
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| 36. Thank you for your excellent hospitality. |
36. Thank you for your excellent hospitality. |
| It was our pleasure serving you. |
It was our pleasure serving you. |
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| 37. I will recommend this hotel. |
37. I will recommend this hotel. |
| Thank you for your recommendation. |
Thank you for your recommendation. |
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| 38. I will stay here again. |
38. I will stay here again. |
| We look forward to welcoming you. |
We look forward to welcoming you. |
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| 39. Could you arrange a taxi, please? |
39. Could you arrange a taxi, please? |
| Certainly. A taxi is waiting. |
Certainly. A taxi is waiting. |
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| 40. What time does the taxi arrive? |
40. What time does the taxi arrive? |
| It will arrive within ten minutes. |
It will arrive within ten minutes. |
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| 41. Could you store my luggage temporarily? |
41. Could you store my luggage temporarily? |
| Yes. We will store it safely. |
Yes. We will store it safely. |
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| 42. Thank you for your helpful assistance. |
42. Thank you for your helpful assistance. |
| You are always welcome. |
You are always welcome. |
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| 43. Everything was organized very well. |
43. Everything was organized very well. |
| Thank you for your appreciation. |
Thank you for your appreciation. |
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| 44. Your hotel feels peaceful and comfortable. |
44. Your hotel feels peaceful and comfortable. |
| We are delighted to hear that. |
We are delighted to hear that. |
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| 45. I had a wonderful experience here. |
45. I had a wonderful experience here. |
| Thank you for staying with us. |
Thank you for staying with us. |
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| 46. Have a pleasant journey ahead. |
46. Have a pleasant journey ahead. |
| Thank you. You too. |
Thank you. You too. |
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| 47. We hope to see you again. |
47. We hope to see you again. |
| I will visit again soon. |
I will visit again soon. |
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| 48. Goodbye. Thank you for everything. |
48. Goodbye. Thank you for everything. |
| Goodbye. Have a safe journey. |
Goodbye. Have a safe journey. |
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| 49. Have a wonderful day ahead. |
49. Have a wonderful day ahead. |
| Thank you. Have a wonderful day. |
Thank you. Have a wonderful day. |
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| 50. See you during my next visit. |
50. See you during my next visit. |
| We will be happy to welcome you. |
We will be happy to welcome you. |